If your team got "trained" last year and the KPIs didn't move — you didn't get a training problem. You got a trainer problem. Calvin is the Master Trainer behind the CPT & CLDP certifications: the person Malaysia's training providers send their own facilitators to. Now booking direct engagements with corporate teams that are done paying for certificates and ready to pay for behaviour change.
You're not looking for excitement. You're looking for the trainer who won't embarrass you in front of your COO — and whose programs your line managers still talk about in Q4.
The only test that matters: behaviour in the office on the next working day. Calvin's programs are built backwards from the three observable behaviours you and your line managers agree must change — anchored using NLP, Time Line Therapy and the Mastery of Self Expression framework.
Calvin is Master Trainer for the Certified Professional Trainer (CPT) and Certified Learning & Development Professional (CLDP) certifications. When other facilitators want to get better, this is the room they sit in. Your team gets that same room.
In-house trainer engagements with Samsung Malaysia, IGT Solutions and TDCX. Lead trainer on contact-centre transformation for American Airlines and Nespresso across 7 Asian markets. The reference calls are already there — just ask.
Every engagement is scoped backwards from three observable behaviours you and your line managers agree must change. Run as standalone, sequence as a curriculum, or build into a multi-cohort rollout.
For sales teams whose pipelines stalled this quarter. Consultative selling, objection mastery, and the inner game of closing — proven on B2B field teams, inside sales floors, and frontline retail.
For the supervisor who got promoted last year and is still managing like they're on the floor. Builds coaching reflexes, decision-under-pressure habits, and ownership of team outcomes.
Battle-tested at scale on the American Airlines, Nespresso and Samsung contact-centre floors. Service mindset, escalation handling, and the small-language shifts that move CSAT.
For procurement, key accounts and partnership leads. Practical frameworks for high-stakes commercial conversations where one phrase can move six figures.
The fastest way to lift conversion, retention and team cohesion in one move: teach your people to read other people. Used by Calvin's sales and leadership cohorts as a force-multiplier.
Experiential teambuilding that doesn't end at the bonfire. Teams leave with named working agreements that hold up on Monday — not just photos for the newsletter.
HRD Corp claimable programs available for Malaysian employers.
A selection from active and past engagements as in-house trainer, lead facilitator, or freelance partner.
Here's exactly what happens after you hit submit — no calendar tag, no chase emails, no "let's get on a discovery call" runaround:
In-house and multi-cohort engagements book out fast. Get the brief in early to lock dates that work for your calendar.